Enhancing In-Pharmacy Care with Australia's First Patient Consult Module

Launches 1st March 2025

MedAdvisor Solutions is revolutionizing pharmacy-based patient engagement with Australia's first Patient Consult Module, purpose built for the needs of modern pharmacy. This all-in-one solution empowers pharmacists to seamlessly record any consult, event, or interaction—even when predefined forms don’t exist.

Pharmacies are now a primary destination for patient consults:

96 %

of people have access to a pharmacy within 2.5km in capital cities.

84 %

adults trust the advice they receive from pharmacists.

4.7 .7 mil +

services recorded in MedAdvisor for Pharmacy in 2024.

What’s in it for pharmacies:

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Versatile Recording:

Capture patient consults across over 40 service categories, ensuring no patient interaction goes undocumented.

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Enhanced Clinical Governance:

Secure, streamlined record-keeping improves compliance and reduces risk for both pharmacy and patient.
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Seamless Communication:

Integrated two-way Secure Messaging allows pharmacists to send consult summaries directly to patients and their healthcare providers without switching programs.
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Full Operational Control:

Generate comprehensive service reports for better tracking and management of patient interactions.

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Built-In CRM Functionality:

Manage relationships more effectively with complete patient histories at your fingertips.

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How your patients benefit:

  • Simplified Pharmacy Visits: Patients enjoy a streamlined experience when seeking symptom screening or advice at your pharmacy.
  • Digital Consult Summaries: Patients receive clear, digital records of their
    pharmacy interactions, enhancing transparency and care continuity.
  • Stronger Continuity-of-Care: Secure messaging keeps patients, pharmacists, and healthcare practitioners connected, improving health outcomes.
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Integrated Secure Messaging to Healthcare Practitioners

Communicate seamlessly with your patients preferred healthcare practitioners with secure two-way communication functionality and notification reminders. Ensure effective continuity of care through two key secure message types:
  • Notifications: When you have completed a consult with a patient and wish to provide a record of the interaction and any treatments which were recommended.
  • Referrals: Send a record of your consultation to a patient’s GP should they require further screening or treatment following their pharmacy visit.
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What’s Next?

Get ready for even smoother workflows powered by our AI scribe functionality coming soon. Voice-to-text clinical note-taking will make documenting consults faster and more efficient than ever before.

 

Links:

article Patient Consult with Secure Messaging
slideshowTraining video: MedAdvisor Patient Consult Module