Enhancing In-Pharmacy Care with Australia's First Patient Consult Module
Launches 1st March 2025
MedAdvisor Solutions is revolutionizing pharmacy-based patient engagement with Australia's first Patient Consult Module, purpose built for the needs of modern pharmacy. This all-in-one solution empowers pharmacists to seamlessly record any consult, event, or interaction—even when predefined forms don’t exist.
Pharmacies are now a primary destination for patient consults:
96 %
of people have access to a pharmacy within 2.5km in capital cities.
84 %
adults trust the advice they receive from pharmacists.
4.7 .7 mil +
services recorded in MedAdvisor for Pharmacy in 2024.
What’s in it for pharmacies:

Versatile Recording:
Capture patient consults across over 40 service categories, ensuring no patient interaction goes undocumented.

Enhanced Clinical Governance:
Secure, streamlined record-keeping improves compliance and reduces risk for both pharmacy and patient.
Seamless Communication:
Integrated two-way Secure Messaging allows pharmacists to send consult summaries directly to patients and their healthcare providers without switching programs.
Full Operational Control:
Generate comprehensive service reports for better tracking and management of patient interactions.

Built-In CRM Functionality:
Manage relationships more effectively with complete patient histories at your fingertips.

How your patients benefit:
- Simplified Pharmacy Visits: Patients enjoy a streamlined experience when seeking symptom screening or advice at your pharmacy.
- Digital Consult Summaries: Patients receive clear, digital records of their
pharmacy interactions, enhancing transparency and care continuity. - Stronger Continuity-of-Care: Secure messaging keeps patients, pharmacists, and healthcare practitioners connected, improving health outcomes.

Integrated Secure Messaging to Healthcare Practitioners
Communicate seamlessly with your patients preferred healthcare practitioners with secure two-way communication functionality and notification reminders. Ensure effective continuity of care through two key secure message types:- Notifications: When you have completed a consult with a patient and wish to provide a record of the interaction and any treatments which were recommended.
- Referrals: Send a record of your consultation to a patient’s GP should they require further screening or treatment following their pharmacy visit.

What’s Next?
Get ready for even smoother workflows powered by our AI scribe functionality coming soon. Voice-to-text clinical note-taking will make documenting consults faster and more efficient than ever before.
Links:
Patient Consult with Secure Messaging
Training video: MedAdvisor Patient Consult Module